Privacy Policy
Last updated: 2 July 2026
This Privacy Policy explains how Webie Ltd collects, uses, stores and protects personal data when you visit our website, contact us, request a quotation or use our services.
This policy applies to our website, webie.ie, and to personal data we process in connection with our web design, development, hosting, maintenance, SEO, digital marketing, accessibility and related services.
1. Who we are
Webie Ltd is a web design, web development and digital services business based in Ireland. For the purposes of data protection law, Webie Ltd is the data controller for personal data collected through this website and through direct enquiries made to us.
Controller: Webie Ltd
RBN: 674981
Address: Suite 1, Waterside Chambers, Waterside, Waterford, Ireland
Email: info@webie.ie
Website: https://webie.ie
We have not appointed a formal Data Protection Officer. Data protection queries can be sent to info@webie.ie.
2. Personal data we collect
We may collect and process the following types of personal data.
2.1 Information you provide to us
- Name
- Email address
- Phone number
- Business name
- Website address
- Project details or enquiry information
- Information you submit through our contact forms, quote forms, emails, calls or other communications
2.2 Website usage information
If you consent to analytics cookies, we may collect limited website usage data, such as:
- Pages visited
- Time spent on pages
- Referral source
- Approximate location based on IP address
- Device type, browser type and operating system
- Interactions with the website
Analytics data is used to understand website performance and improve our website and services.
2.3 Client and project information
If you become a client, we may process additional information required to provide our services, including:
- Business contact details
- Website, hosting, domain or email account details provided by you
- Website login details provided by you
- Project files, text, images, videos, documents and other website materials
- Billing and payment information
- Support requests and maintenance records
- Technical information needed to provide, secure or troubleshoot services
3. How we use personal data
We use personal data for the following purposes:
- To respond to enquiries
- To provide quotations and proposals
- To provide web design, development, hosting, maintenance, SEO, digital marketing, accessibility and related services
- To manage client projects and support requests
- To communicate with clients and prospective clients
- To issue invoices and manage payments
- To keep accounting, tax and business records
- To improve our website and services
- To monitor website performance, where analytics consent has been given
- To protect our website, systems and clients from misuse, spam, fraud or security threats
- To comply with legal, regulatory and accounting obligations
- To establish, exercise or defend legal claims where necessary
4. Legal basis for processing
We only process personal data where we have a lawful basis to do so. Depending on the context, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and quotation requests | Legitimate interests or steps prior to entering into a contract |
| Providing services to clients | Contract |
| Project management and client communications | Contract or legitimate interests |
| Invoicing, accounting and tax records | Legal obligation |
| Website analytics | Consent |
| Marketing cookies, advertising pixels or remarketing, where used | Consent |
| Website security, fraud prevention and spam prevention | Legitimate interests |
| Legal claims or compliance matters | Legal obligation or legitimate interests |
5. Cookies and tracking technologies
Our website uses cookies and similar technologies. Necessary cookies are used to make the website work properly and do not require consent.
Analytics, marketing and other non-essential cookies are only used where you have given consent. You can accept or reject non-essential cookies through our cookie banner. You can also change your cookie choice at any time using the cookie settings option on our website.
For more information, please read our Cookie Policy.
6. Contact forms and enquiries
When you submit a contact form or request a quotation, we use the information you provide to respond to your enquiry and, where relevant, prepare a proposal or provide requested information.
Please do not send highly sensitive personal information through our contact forms unless we specifically request it.
7. Client website access and login details
As part of our services, clients may provide us with access to websites, hosting accounts, domain accounts, email accounts, analytics accounts, plugin accounts or other third-party tools.
We only use these access details for the purpose of providing the agreed services. Clients are responsible for ensuring that access provided to us is appropriate. Access can be changed or revoked by the client when no longer required.
8. Sharing personal data
We do not sell personal data.
We may share personal data with trusted service providers where necessary to operate our business, provide our services or comply with legal obligations. These may include:
- Website hosting providers
- Email and communication providers
- Domain registrars and DNS providers
- Website plugin, software and security providers
- Analytics providers, where consent has been given
- Advertising or marketing platforms, where consent has been given and where these tools are used
- Payment processors
- Accounting software providers, accountants and tax advisers
- IT, backup and security providers
- Professional advisers or legal authorities where required
Where we use service providers, we only share personal data that is necessary for the relevant purpose.
9. International transfers
Some of the service providers we use may process personal data outside the European Economic Area or the United Kingdom. Where this happens, we rely on appropriate safeguards where required by data protection law, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.
10. How long we keep personal data
We keep personal data only for as long as necessary for the purpose it was collected, including for legal, accounting, contractual and legitimate business purposes.
| Data type | Typical retention period |
|---|---|
| General enquiries | Up to 24 months after the last communication, unless a longer period is needed for a legitimate reason |
| Quotation and proposal records | Up to 24 months, unless the enquiry becomes a client project |
| Client project records | For the duration of the client relationship and a reasonable period afterwards |
| Invoices, payment records and accounting records | Usually 6 years, or longer where required by law |
| Website analytics data | According to the analytics retention settings used |
| Security, server and technical logs | For a limited period required for security, diagnostics and troubleshooting |
| Website access details provided by clients | For as long as needed to provide the agreed service, unless deleted or changed earlier |
We may keep certain records for longer where required by law or where necessary to establish, exercise or defend legal claims.
11. Security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure passwords, encryption where appropriate, website security tools, backups, firewalls and other technical safeguards.
However, no method of transmission over the internet or method of electronic storage is completely secure. You should avoid sending highly sensitive information through standard contact forms or unencrypted email.
12. Your data protection rights
Subject to certain conditions and exemptions, you may have the following rights under data protection law:
- The right to access personal data we hold about you
- The right to request correction of inaccurate or incomplete personal data
- The right to request deletion of your personal data
- The right to restrict certain processing
- The right to object to certain processing
- The right to data portability, where applicable
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with a supervisory authority
To exercise your rights, please contact us at info@webie.ie.
You also have the right to lodge a complaint with the Irish Data Protection Commission. You can find more information at https://www.dataprotection.ie.
13. Marketing communications
We may contact existing clients about services that are relevant to their existing relationship with us, such as website maintenance, hosting, security, SEO or other service-related updates.
We do not use website analytics data to directly identify or approach individual visitors.
You can ask us to stop sending non-essential marketing communications at any time by contacting info@webie.ie.
14. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. You should review their privacy policies before providing personal data to them.
15. Children's privacy
Our website and services are not directed at children. We do not knowingly collect personal data from children through this website. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.
17. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Webie Ltd
Suite 1, Waterside Chambers, Waterside, Waterford, Ireland
Email: info@webie.ie
Website: https://webie.ie